Shipping & Delivery Policy – Fiza Chikan

At Fiza Chikan, we aim to ensure a smooth and reliable delivery experience for every order.

Shipping Within UAE

  • We offer free delivery across the UAE
  • Orders are typically delivered within 1 to 4 working days
  • Delivery timelines may vary slightly based on location and order volume

International Shipping

We offer international shipping and work with trusted courier partners such as DHL Express and other reliable logistics providers.

  • Estimated delivery time: 7 to 15 working daysdepending on destination
  • Delivery timelines may vary due to customs clearance processes in the destination country
  • A more accurate delivery estimate will be shared after order confirmation

Charges for International Orders

  • Courier / shipping charges are payable by the customer
  • Custom duties, taxes, or import levies imposed by the destination country are also payable by the customer

These charges are determined by the destination country and courier, and are not controlled by Fiza Chikan.

By placing an international order, you acknowledge and agree to bear all such applicable charges.

Pricing Policy


  • All prices listed on our website are inclusive of delivery charges within the UAE

  • For international orders, pricing includes the product cost only unless stated otherwise

Remote Area Deliveries

Some locations may be classified as remote by courier partners.

  • Additional charges may apply
  • In certain cases, you may be requested to collect your parcel from the nearest courier service point
  • Our team will inform you in advance if this applies

Delivery Process

  • Orders are processed after confirmation
  • Once shipped, tracking details (AWB number) will be shared with you
  • Delivery timelines begin from the date of dispatch

Important Note on Delivery Delays

Delays may occasionally occur due to:

  • Customs clearance procedures
  • Public holidays or peak periods
  • Unforeseen logistical issues

We appreciate your understanding in such situations.

Unboxing Requirement

We request all customers to record a clear video while unboxing their order.

This is required as proof in case of:

  • Damage
  • Defect
  • Incorrect item received

Claims without an unboxing video may not be accepted.

Need Assistance

For any questions or support, you can contact us at:


Email: support@fizachikan.com
WhatsApp: 00971502553992