General Policy – Fiza Chikan

To ensure clarity and a smooth shopping experience, please review our general policy guidelines below:

International Orders:

At this time, we do not accept returns or exchanges on international orders. We request customers to carefully review product details, size guides, and descriptions before placing an order.

Serviceable Locations for Returns & Exchanges:

Returns and exchanges are currently available only for customers located in Dubai and Sharjah. Requests from other locations within the UAE or outside these cities will not be eligible.

Eligibility Conditions:

For Dubai and Sharjah customers, returns or exchanges will only be processed if the request meets our policy conditions, including timely request submission and product condition requirements.

Delivery Verification:

Customers are encouraged to thoroughly check their order at the time of delivery. Any concerns regarding defects, damages, or incorrect items should be reported within the specified timeframe.

Policy Acceptance:

By placing an order with Fiza Chikan, you agree to abide by the above terms and conditions.

We recommend reviewing all product details carefully before purchase to ensure the best experience. For any assistance, our support team is always available to guide you.